Frequently Asked Questions
Any questions? Find answers here.
What type of wood do you supply?
Our bags of hardwood contain a mixture of species, predominantly Ash along with Silver Birch, Beech, Sycamore and Oak.
How soon will I get my Logs?
We aim to deliver within 7 to 10 days of order if not sooner.
What size are the bulk bags?
Our bulk bags are 85 x 85 x 95cm.
What do I do with the bulk bag after it is empty?
If you can find a use for the bag please do so, if not please hand it to the driver when you get your next delivery.
How should I store my logs?
Your logs will be delivered in a bulk bag with a top cover/lid, this is to protect the logs during delivery and not for storing your logs in, we recommend that the logs be removed from the bag and stacked in a dry well-ventilated log store or garage as soon as possible after delivery.
Do you sell imported firewood?
No all our timber is sourced from local managed woodlands and estates.